Reference

Privacy Policy for calo33 Account Data

calo33 Privacy Policy explains how we handle the details connected with your phone verification, mobile browser, DANA, OVO, GoPay and QRIS activity.

Account clarityWallet contextYour request path
calo33 Privacy Policy for calo33 Account Data
CONTACT ROUTES

Where To Ask About Privacy Requests

A clear contact path helps when you want to understand a record or change a detail. Start from account help and include the phone number or email linked with your profile, plus the request you want us to handle. If your question concerns DANA, OVO, GoPay or QRIS status, identify the payment route without sending a full wallet password or security code.

Team online

Account help

Use the account help contact path for access, correction, or deletion questions. We may ask you to confirm the phone number attached to your account before discussing personal records.

Wallet evidence

For a privacy question tied to DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity, share the reference and date while hiding passwords, one-time codes, and unrelated wallet details.

Policy contact

Ask which data we hold, why it is used, or how long it remains connected with your account. We will route the request through the contact path shown on the policy page.

DATA PRACTICE

Six Ways We Handle Your Account Data

Our Privacy Policy separates the records needed for account access from optional browsing preferences.

Account records

We use your registration details and phone verification result to connect you with the correct account.

Cookie choices

Cookies and similar browser storage can remember sign-in preferences, security settings, and page choices.

Device signals

When you move between a phone and desktop, we may record device, browser, connection, and session details.

Account security

We use account activity and verification signals to protect your profile.

Retention periods

We retain different records for different periods, based on their purpose and applicable legal duties.

Changes and access

You can ask what personal data is held, request a correction, or ask about removal where local law permits.

Privacy Policy Questions About calo33

These answers address the questions most often raised before account creation or after a wallet status check. They explain the Privacy Policy in plain terms while keeping the request path practical for Indonesian account holders using phones, desktop browsers, and local payment rails.

It covers account and phone verification details, device and browser records, cookies, support messages, and payment status connected with DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity.

Phone verification helps connect you with the correct account and protect access. We use the result for account handling and security checks, rather than asking you to repeat private credentials in support messages.

Yes. The policy covers payment status and related account records for DANA and QRIS, as well as OVO, GoPay, bank transfer, and virtual account steps when they are linked with your account.

You can contact us through the account help path and request details about the personal data connected with your profile. We may verify your linked phone number before handling the request.

Send the correction request through the policy contact path, identify the account detail that is wrong, and provide the linked phone number or email. We will assess the request where local law permits.

Retention depends on the record and its purpose. Account, payment status, cookie, and support records may have different periods, which the current Privacy Policy describes for your applicable region.

The same Privacy Policy applies on mobile and desktop. A phone browser may create device, session, and cookie records, while your phone verification and account contact remain linked to the same profile.